Upgrade Storage[Firefox][655266612][D443383002] No snapshot is created when saving a web page
Report ID: 655266612
Debug ID: D443383002
Today I noticed that Zotero Connector (on Firefox) is no more able to acquire a snapshot of a website when saving the corresponding web page.
The entry on Zotero is created, but no snapshot is attached.
I tested it on multiple webpages (Wikipedia, for instance), but you can reproduce with https://www.zotero.org/support/reporting_problems
I'm using a Firefox derivative (but also tested OG Firefox) and I tested it both on my everyday profile and on a clean freshly-made profile: the problem persists in all cases.
On the other hand, no issues on a fresh profile on Chromium.
I'm using Fedora 42 and the Flatpak version (7.0.15) of Zotero (although I never had similar issues before, nor I changed any sandbox permission lately).
Zoter Connector version is 5.0.161.
Let me know if additional info is needed.
https://s3.amazonaws.com/zotero.org/images/forums/u14842169/ve4x5gjsrnp29yzrv9cv.png
Debug ID: D443383002
Today I noticed that Zotero Connector (on Firefox) is no more able to acquire a snapshot of a website when saving the corresponding web page.
The entry on Zotero is created, but no snapshot is attached.
I tested it on multiple webpages (Wikipedia, for instance), but you can reproduce with https://www.zotero.org/support/reporting_problems
I'm using a Firefox derivative (but also tested OG Firefox) and I tested it both on my everyday profile and on a clean freshly-made profile: the problem persists in all cases.
On the other hand, no issues on a fresh profile on Chromium.
I'm using Fedora 42 and the Flatpak version (7.0.15) of Zotero (although I never had similar issues before, nor I changed any sandbox permission lately).
Zoter Connector version is 5.0.161.
Let me know if additional info is needed.
https://s3.amazonaws.com/zotero.org/images/forums/u14842169/ve4x5gjsrnp29yzrv9cv.png
This discussion has been closed.
Thank you so much! And have a nice day everyone