Zotero is unable to sync online

ernesto_ave

Zotero software on my computer is unable to synchronise my data online. From the start, the programme does not recognise my login information. It says "User canceled primary password entry".
The report error is: 889939703
https://s3.amazonaws.com/zotero.org/images/forums/u13900566/82wbj6da7kk676x3wmof.png

dstillman

Please don't create duplicate threads for the same issue — it just makes it harder for us to help you.

https://forums.zotero.org/discussion/123116/i-cant-sync-my-zotero-account