reference deletions

I have used the add/edit bibliography button in word to create a reference list. Then when I add a reference that was cited to the reference list it seems not to stay in the refence list. I have to keep adding it in word. Please help
  • Can you explain exactly what you're doing to reproduce this, step by step?

    The way you use the plugin is by pressing Add/Edit Citation to insert citations into the document. Once you insert a bibliography with Add/Edit Bibliography, it's automatically updated based on the citations in the document.

    If citations becoming flattened after you reopen the document, you're likely saving it in the wrong format. See Existing Citations Not Detected.
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