Upgrade StorageStorage
Hi!
I keep getting a notification that I have reached my Zotero File Storage quota. I therefore bought the 20 dollar plan for 2 GB extra storage, but this message keeps on appearing. Does anyone know how to fix this?
Thanks so much
I keep getting a notification that I have reached my Zotero File Storage quota. I therefore bought the 20 dollar plan for 2 GB extra storage, but this message keeps on appearing. Does anyone know how to fix this?
Thanks so much
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dstillman Zotero TeamYou bought storage for a different account. This account has never synced. Check the username shown in the Sync settings in Zotero and email storage@zotero.org to request a subscription transfer.
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EmilyNeumann189I will try that out thank you so much for your help!