Continual sync error

Report ID 1244816077

Since reinstalling Zotero, I keep getting this sync error message below. Have tried exiting and restarting, reinstalling etc. Any ideas please?

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PAC file installed from http://proxy.prds.qldpol/qps/proxy.pac

[JavaScript Error: "HTTP GET https://api.zotero.org/users/3321864/items/BC5CZ7QV/file failed with status code 403"]

[JavaScript Error: "Download request 1/BC5CZ7QV failed"]

[JavaScript Error: "A file sync error occurred. Please try syncing again.

If you receive this message repeatedly, restart Zotero and/or your computer and try again. If you continue to receive the message, submit an error report and post the Report ID to a new thread in the Zotero Forums." {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 203}]

appName => Zotero, version => 7.0.15 (x64), os => Windows 10.0 19045, locale => en-AU, extensions =>
  • Can you provide a Debug ID for Zotero startup through reproducing this, using the "Restart with Logging Enabled…" option?
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