Metadata Retrieval Not Working – Stuck at "0 Processing"

Report ID: 2112573056

Hello,

I’m having trouble with Zotero’s metadata retrieval. When I try to retrieve metadata for documents, it shows "0 processing" and doesn’t progress, even after waiting for a long time.

I tested a document that previously synced successfully in another collection, but it didn’t work this time.

Thank you in advance for your help.

Screenshot of the Metadata Retrieval:


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