Metadata Retrieval Not Working – Stuck at "0 Processing"
Report ID: 2112573056
Hello,
I’m having trouble with Zotero’s metadata retrieval. When I try to retrieve metadata for documents, it shows "0 processing" and doesn’t progress, even after waiting for a long time.
I tested a document that previously synced successfully in another collection, but it didn’t work this time.
Thank you in advance for your help.
Screenshot of the Metadata Retrieval:
Hello,
I’m having trouble with Zotero’s metadata retrieval. When I try to retrieve metadata for documents, it shows "0 processing" and doesn’t progress, even after waiting for a long time.
I tested a document that previously synced successfully in another collection, but it didn’t work this time.
Thank you in advance for your help.
Screenshot of the Metadata Retrieval:

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dstillmanhttps://forums.zotero.org/discussion/122675/error-cannot-retrieve-metadata
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cheuksangsterGot it, thank you.
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dstillmanLooks like it's been resolved.
This discussion has been closed.