Zotero files not syncing from laptop to weblibrary after purging

vivek3461

I have recently purged my Zotero web library. After purging, when I try to sync again, the files are not uploaded to the web library. The storage shows 0 MB for the My Library. However, when I check the attachment of each entry in the web library, I can see the attachment in faded color.

PS: I have enabled the file syncing option in the settings.

dstillman

Why did you purge files?

To force it to reupload files, use Reset File Sync History from the Reset section of the Sync settings.

vivek3461

Thanks, dstillman. It worked.

Many files had not been synced properly earlier. So, I purged it, thinking it would clear the issue.