Zotero files not syncing from laptop to weblibrary after purging

vivek3461 · 2025-03-13T15:56:02+00:00

I have recently purged my Zotero web library. After purging, when I try to sync again, the files are not uploaded to the web library. The storage shows 0 MB for the My Library. However, when I check the attachment of each entry in the web library, I can see the attachment in faded color.

PS: I have enabled the file syncing option in the settings.

dstillman · 2025-03-13T15:56:41+00:00

Why did you purge files?

To force it to reupload files, use Reset File Sync History from the Reset section of the Sync settings.

vivek3461 · 2025-03-13T16:07:47+00:00

Thanks, dstillman. It worked.

Many files had not been synced properly earlier. So, I purged it, thinking it would clear the issue.