Scrolling issue in Chrome after adding Zotero item

longtermrenter
I'm using Zotero 7.0.13 (64-bit) with the latest version of Chrome and Zotero Chrome Extension. When I add a Zotero item in Chrome the webpage scrolling is disabled unless I refresh the page. This started happening a few days ago. If anyone has any ideas to resolve this I would be very grateful.
  • pascati
    edited 17 days ago
    Same here! I'm using Zotero 7.0.15 (64-bit) and the Zotero Connector Chrome extension (version 5.0.154), both of which are fully updated + the latest versions at the time of writing.

    It happens whenever I save a webpage, leave to look at a different tab, and then switch *back* to the original webpage. Scrolling is then locked and has an almost "rubber band" effect (every time I try to scroll the page moves, but then it snaps back to its original position within a fraction of a second). I've tested it a few times, and noticed the following:
    - The issue seems to occur regardless of format/citation type.
    - Like longtermrenter, scrolling comes back after refreshing the page.
    - Scrolling works fine until I switch to a different Chrome tab.
    - The issue DOESN'T occur if I switch from the saved webpage to a different application (e.g. Notepad, Zotero, etc.), it only occurs when switching to other Chrome tabs.
    - The issue DOESN'T occur if I open the Chrome extension but don't save anything.
    - The issue temporarily goes away if I save the original webpage a second time (after it freezes), but it happens again if I switch to a different tab and go back.

    EDIT: I found that refreshing the page BEFORE switching to a different tab works, but if anyone has a more permanent solution I'm all ears!
  • adomasven
    Does this happen on every website? Does it happen if you disable other extensions in Chrome?
  • pascati
    It seems to happen on every website (I tried multiple websites with .org, .gov, and .com domains) and scrolling was still bugged even when I turned all browser extensions off :(
    (I also updated Chrome to the newest version I could - Version 134.0.6998.178 - and the issue remained)
  • adomasven
    Could you create a new Chrome user profile and see if it happens there? If it does, could you provide the URLs of the pages that you tested on?
Sign In or Register to comment.