The document citations are being edited by another Zotero user. Please try again later.

hey i keep getting this message "The document citations are being edited by another Zotero user. Please try again later." when I use the app in my google docs and I don't know what to do since its only me that use the document. i tried everything including refreshing the site, closing and reopening both the file and app even updating the app.

help would be greatly appreciated
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