Zotero data in online version, but missing items from my library in the downloaded version on my PC

aprilaford
I am having an issue getting my full library to show up on my pc zotero version. I can see all data in my online library, but I cannot create a bibliography in the online version unless you can help me with instructions on how to create a bibliography in the online version or how to move over my data from the online version to my PC version.

Thank you in advance.
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