None of my files upload - debugging help?
Hi,
It seems none of my files upload to the Zotero Online storage. My debug ID is: D2025709371
How can I get this to work? I need to transfer my stuff to a new laptop, so I need it to sync with the online storage.
Best,
Aron
It seems none of my files upload to the Zotero Online storage. My debug ID is: D2025709371
How can I get this to work? I need to transfer my stuff to a new laptop, so I need it to sync with the online storage.
Best,
Aron
Start by updating to Zotero 7. After that, if you open these PDFs, they'll be automatically corrected.
If you're able to reimport from Mendeley, Zotero 7 might also automatically correct these.
Beyond that, you could search for PDFs in the 'storage' folder in your Zotero data directory without extensions and paste the 8-character folder name in to the Zotero search bar in All Field & Tags mode in the library root to see the attachments in question.
(You can also just look at the error reports and see the item key there — 'GQPSQLMP' in the example above.)
Is this the only way of redoing this? It's quite a number of files and seems quite work-intensive. Would doing a reset to replace the online library help? I wouldn't really lose anything, since almost no files have been uploaded...