[SOLVED] Zotero connector disappears from firefox after restart

semanticpineapple

Hey all,
I'm using a fresh installation of Zotero and try to install Zotero conncetor to firefox 135 (endeavourOS). I manage to install the connector and the icon appears, but when I restart the browser Zotero connector doesn't appear at the extension menu or anywhere else. I've tried reinstalling the connector and creating a new profile as recommended and I have no issues with the few other extensions installed. Any advice would be appreciated.

Thanks

Edit:
I've noticed that that when I try to reinstall the connector, it appeared in the toolbox. The issue seems to be that the connector was installed to a different profile than the one defined as default. Firefox comes with two "default" profiles, `default` and `default-release`, and it seems (needs to be validated) that the connector is installed to `default` although `default-release` was the actual default profile. Setting a new profile as recommended in https://www.zotero.org/support/kb/no_toolbar_button only complicated the issue because a step taken to solve the problem has actually concealed it.

(To clarify, I've never defined or altered any profile settings before.)

Thanks @dstillman for you efforts.

dstillman

The Zotero Connector is a standard Firefox extension, so that would be a Firefox question (or an EndeavorOS question, if it's a system package), not a Zotero one. It sounds like you've seen this page, but just to make sure:

https://www.zotero.org/support/kb/no_toolbar_button

dstillman

(To be clear, though, the Extensions menu is only actually relevant if the extension is installed. If you're saying it's missing from Tools → "Add-ons and Themes" after restarting Firefox, you're not going to see it anywhere else, and that would obviously point to some more general breakage in your Firefox installation that you'd have to debug. The Browser Console might tell you more.)