can't change citation style

LWittern · 2025-02-25T16:08:33+00:00

I use Chicago Manual of Style (full note, short title subsequent). It has worked for me and my students in the past, but now, I don't seem to be able to apply that style any more. When I select it in Preferences>Style Manager, it doesn't hold. As soon as I go to click OK, the highlight on that style disappears. Then, when I try to insert a citation that is identical to the one before but with a different page number, I get the entire citation again.
I have tried many times to get it to switch to the short-title subsequent, but I can't get it to work. Thanks for any assistance!

adamsmith · 2025-02-25T16:40:57+00:00

You change citation styles in the Zotero Word add-on under Document Preferences. The Style manager is only for installing or uninstalling styles.

LWittern · 2025-02-25T18:29:28+00:00

Thanks but I am still getting the full citation, even though I have checked the document preferences and it shows the correct Chicago style (full-note short-title subsequent).
I'm using Word in Microsoft 365 on a Windows 11 computer

adamsmith · 2025-02-25T18:39:38+00:00

Make sure automatically update citations is checked in the Document preferences

LWittern · 2025-02-26T15:01:51+00:00

I'm sorry, but that was checked. And I just tried it all again. I deleted and the reinstalled the Chicago 17 full note, short title subsequent, and I keep telling it to use that style in the Style Manager, and the update citations box is checked. It still gives me the full citation. Sorry to be a pest, but I have students who will need to know how to fix this, also.

adamsmith · 2025-02-26T15:03:24+00:00

Can you post a screenshot of your document preferences (again, the style manager isn't relevant). Also, how are you adding the citations to the document?