Upgrade StorageI just bought 2GB subscription today but it states the plan has expired
I paid for the 2GB storage upgrade today. While syncing, I had some problems and now it states that my plan has expired 18th Feb 2025 - even though I paid today so it should have lasted a year, until Feb 2026.
I clicked "turn off automatic renewal" but that shouldn't have made the subscription expire.
You can see the expired subscription but also the proof that the account was paid for today.
https://s3.amazonaws.com/zotero.org/images/forums/u15446697/vffgrlk2kpnqeaaj4srf.png
Cheers for the help!
I clicked "turn off automatic renewal" but that shouldn't have made the subscription expire.
You can see the expired subscription but also the proof that the account was paid for today.
https://s3.amazonaws.com/zotero.org/images/forums/u15446697/vffgrlk2kpnqeaaj4srf.png
Cheers for the help!