log in problem

syb1008syb

I have downloaded Zotero and Zotero connector, but I did not receive any emails after registering my account (using NetEase Cloud email). Then someone searched my email and it could not be converted to my username. Can you help me solve this problem? Thank you

dstillman

I'm not sure what you mean by "someone searched my email and it could not be converted to my username".

Multiple emails have been sent out to the email address associated with your account and haven't bounced. If you're not seeing them, you should check your spam folder.