Constant error

EOrdonezPonce

I have been getting this error several times during the last days. I have to close and open Zotero to be able to use it again and make it work. Note that I have set the item type before setting field data.
Thanks for your help,

Eduardo

[JavaScript Error: "An error occurred" {file: "chrome://zotero/content/xpcom/sync/syncEngine.js" line: 1365}]

[JavaScript Error: "Made no progress during upload -- stopping" {file: "chrome://zotero/content/xpcom/sync/syncEngine.js" line: 1424}]

[JavaScript Error: "Error: Item type must be set before setting field data" {file: "chrome://zotero/content/xpcom/data/item.js" line: 772}]

[JavaScript Error: "Error 500 for item WSQVB43L in My Library:

appName => Zotero, version => 7.0.11 (x64), os => Windows 10.0 19045, locale => en-CA, extensions =>

dstillman

Can you provide a Report ID? Have you been using any plugins? Are you doing anything specific before this happens? This is a very strange error.

Can you go to Tools → Developer → Run JavaScript, run the following code, and either paste the result here or (if it contains private information) email it to support@zotero.org with a link to this thread?

Zotero.Items.getByLibraryAndKey(1, 'WSQVB43L')

EOrdonezPonce

Hello,

I have submitted several Reports through the system.
I am not using any plugins. The first message I received was that I was running out of space so I paid to extend that capacity but still getting errors. I have been using it as always (for the last 10 years!).

I have run the code and emailed it.
Thanks

damnation

Please have a read of the link that was given to you again. You will need to post the given number here after having triggered the error.

EOrdonezPonce

Just run it and got the error again and this Report ID: 1217767689
Thanks

dstillman

[JavaScript Error: "ZoteroInvalidDataError: Invalid item type id 'undefined'" {file: "chrome://zotero/content/xpcom/data/itemFields.js" line: 215}]

1) Check your database integrity from the Advanced → Files and Folders pane of the Zotero settings.

2) If that passes, can you provide a Debug ID (different from a Report ID) for Zotero startup through reproducing this, using the "Restart with Logging Enabled…" option?

EOrdonezPonce

Done. No errors were found in the database.
I restarted it with logging enabled but don't know where to find the Debug ID. Can you guide me on this please?
Thanks

dstillman

I linked to instructions.