failure to save pdf

Clintyy

i keep failing to save a pdf for citation as it keeps on saying " An error occurred while saving this item. Try again, and if the issue persists see Getting Help for more information." i even went to upgrade the version i was using but the problem still persists.. now dont know what to do as i am working on my thesis

dstillman

We always need an example URL for problems with saving.

Note that, whenever possible, you should save from the article page, not try to save the PDF directly.