Bibliography and citations not linked or updating

edited 5 days ago
hey,
Unfortunately, the update between the bibliography and the citations in Word does not work, which is why the numbers in the Vancouver citation are wrong. I have already tried everything described here: https://www.zotero.org/support/kb/debugging_broken_documents. Occasionally an error message opens which refers to the before mentioned website. I am using MacOs.
Please help, as this is a document with a large bibliography :(

Translated with DeepL.com (free version)
  • If numbers are starting from 1, see Existing Citations Not Detected.
  • The numbers are recognized, i.e. the citation fields turn grey and also correspond to the sources. However, the bibliography is not updated. As a result, the number in the text indicates an incorrect source in the bibliography. Although the citation is linked to the correct source with Zotero.
  • Can you tell more about your document? How many citations does it have? Did you previously insert a bibliography? In Document Preferences are Automatic Citation Updates disabled? If so, have you tried using the Refresh button in the plugin?
  • I think I solved the problem by restarting everything, copying it into a new document and deleting the bibliography and creating a new one by the Zotero plug-in. Before I just deleted it and copied the old one.
    If something doesn't work further, I will give an update. Thank you!
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