Storage Full Even After Purchase of 2GB of Storage

xrlab · 2025-01-09T02:36:00+00:00

Hello, I purchased 2GB of storage on Dec.27th. I went in to add in more articles today, but got an error saying I fulfilled my storage quota. I attached an image of what my account shows.

https://s3.amazonaws.com/zotero.org/images/forums/u14723305/jxatt87m89cr91yyk7jx.png

dstillman · 2025-01-09T02:37:28+00:00

Yes, you're now using 2 GB. You very well may have had more than 2 GB locally while you were at your quota. See here for an explanation:

https://www.zotero.org/support/kb/storage_quota_and_local_storage

(Different question but same explanation)

xrlab · 2025-01-09T18:40:46+00:00

Thank you for the quick reply and explanation! This makes a lot of sense. Is there a way to know how much storage I've used locally?

adamsmith · 2025-01-09T19:18:56+00:00

You can look at the size of your stage folder in the data directory for an approximation: https://www.zotero.org/support/zotero_data (the storage on the server will tend to be a bit lower)