No zotero menu in Libreoffice after upgrade to Ubuntu 24.04

nolsum

Hi!

I recently upgraded my system to Ubuntu 24.04, and now I can not make any Zotero menu appear in Libreoffice. I run the reinstallation of plugin in Zotero, and it reports success, but when opening Libreoffice, there is no menu. Regarding unopkg, this is located in /usr/bin, but there is no /usr/bin/libreoffice/ folder at all.

Anyone can help me with this?

Magnus

dstillman

Check Tools → Extension Manager in LibreOffice to make sure that the extension is actually installed. If it is, check for View → Toolbars → Zotero.

nolsum

Thanks, didn't find this before. Nope, it is not listed there. Any idea why?

dstillman

You might have multiple copies of LO on your system, or you might be using a sandboxed version of Zotero or LO that's breaking things in unexpected ways. (Note that we can only provide support for the official tarball of Zotero from this site or zotero-deb.)

You can try to debug that, or you can try the manual installation instructions (but note that without automatic plugin updates things might break again later).

nolsum

Hi!

On the Ubuntu 24.04, Zotero is moved to a snap package, if I understand it correctly. (and I do have the previously reported problem of starting Zotero from the launch icon).

I do have a folder /lib/libreoffice/program, where unupkg is located. However, upon choosing this in the "Reinstall the plugin" tool in Zotero, I get the following error:

The unopkg executable could not be found in the selected LibreOffice installation directory. Please ensure that you have selected the correct directory and try again.

Feels a bit confusing.

To the best of my knowledge, I have only one version of LO on my system, and I only use the officially provided packages.

Magnus

dstillman

No, we have nothing to do with the snap package — that's a third-party package. As I say, and as it says on the documentation page I linked to, we can only provide support for the official tarball from this site and zotero-deb.

nolsum

OK; so I removed any versions of Zotero I could find and installed the deb-package found here: https://www.zotero.org/support/installation

Still same problem. I also tried following the problemshooting advice of removing (moving) my user profile. It was then re-created by LO, and when trying to install the plugin, I get an error concerning Basic and that folder (I could not copy the text).

Any advice at this point?

Magnus

dstillman

I get an error concerning Basic and that folder (I could not copy the text)

I'm not sure what you mean by that. You can share a screenshot.

nolsum

https://s3.amazonaws.com/zotero.org/images/forums/u251953/4fn7fgqkeezvv1u32kkn.png

dstillman

Did you try deleting the entire ~/.config/libreoffice folder?

nolsum

No just the user folder

dstillman

You should try deleting the whole folder.

nolsum

OK, renamed the libreoffice folder. Started LO and it was recreated. Ran the "Reinstall..." again and I get the same error.

I'm running standard Ubuntu package of LO, it is version 24.8.3.2

What else..?

dstillman

Try the manual .oxt installation linked above.