Error Message on Google Docs

kPriyak · 2024-12-12T18:09:56+00:00

I just started using Zotero for a paper due in the next week, very useful and much easier than doing citation manually but something's not syncing with Google Docs. When I first tried to add a citation, it wouldn't fully load and I clicked back and the citation still says updating. When I click on it it displays the "edit with Zotero message" but if I click on that it give the message "Selected field w6E0Z7 not returned from Docs backend". I know I gave Zotero permission to edit Docs, so I don't know what else is happening here. Any help would be much appreciated, thanks!

adomasven · 2024-12-13T07:23:36+00:00

This would happen if Zotero didn't have a chance to finalize the citation, either because the Google Docs page was refreshed or Zotero got closed while it was working. Remove the {Updating} text and try inserting it again. It might help to restart Zotero and refresh Google Docs before working on the document.