can't find my library after formating my computer

dafnani · 2024-12-12T08:38:20+00:00

Hello,

I had to format the computer and install Zotero again. I have a user name and always clicked the sync button. I thought it was the proper way to save my data, but now I can't find it on my account. Please help me.
Dafna

damnation · 2024-12-12T08:56:15+00:00

On this very site where you are reading this message, click on "Web Library" on the top left. Do you see your library there?

dafnani · 2024-12-12T09:23:12+00:00

I click "web library" but it is empty

dstillman · 2024-12-12T11:54:28+00:00

If you were syncing, it was with a different account from the one you're posting from.

dafnani1 · 2024-12-12T18:09:56+00:00

Thank you. Now I noticed that I have 2 accounts and found on the website my library. How do I see all the data in the app?

Thank you for your patience

dstillman · 2024-12-12T18:11:13+00:00

Set up syncing with this second account from the Sync settings in both apps.

dafnani · 2024-12-12T18:31:11+00:00

where do I find the box to put my username etc in the app of Zotero. I have searched in Sync setting but could not find it. thanx

damnation · 2024-12-12T18:43:11+00:00

See the first section here: https://www.zotero.org/support/sync

dstillman · 2024-12-12T18:52:15+00:00

@dafnani: You have to unlink your other account first.