Upgrade StorageAnnotations made on Ipad not visible on Mac
Hi,
I am encountering a problem with synchronisation of annotations on a scanned file. It is a rather large pdf (2gb of scanned notes). I use webdav to synchronise between ipad and mac.
First I uploaded the pdf on ipad and made annotations consisting only of comments and tags. However, when I open the same pdf on macbook m1, I can see the annotations in preview on the right panel of the file but cannot open nor edit them. Even worse, when I open the pdf viewer, the annotations are entirely absent.
Does anyone have any idea how to solve this issue? Is it because the file is too large? If it was the size, I would expect not being able to open the file on mac rather than not being able to access the annotations. Interestingly, I can open the pdf and see all the annotations in Preview program.
Thanks for your help!
I am encountering a problem with synchronisation of annotations on a scanned file. It is a rather large pdf (2gb of scanned notes). I use webdav to synchronise between ipad and mac.
First I uploaded the pdf on ipad and made annotations consisting only of comments and tags. However, when I open the same pdf on macbook m1, I can see the annotations in preview on the right panel of the file but cannot open nor edit them. Even worse, when I open the pdf viewer, the annotations are entirely absent.
Does anyone have any idea how to solve this issue? Is it because the file is too large? If it was the size, I would expect not being able to open the file on mac rather than not being able to access the annotations. Interestingly, I can open the pdf and see all the annotations in Preview program.
Thanks for your help!
Can you reproduce this in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins?
Do you see the annotations listed in the Annotations tab of the left sidebar in the Zotero Mac app?