Error Report ID: 1426863315

shnohh · 2024-12-11T04:44:35+00:00

The following error occurred while synchronising to webdav.
The entire error report has been submitted, and the ID of the error report is 1426863315.

dstillman · 2024-12-11T04:45:42+00:00

[JavaScript Error: "Upload request 1/Q8SVBNGI failed"]
[JavaScript Error: "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsICryptoHash.updateFromStream]" {file: "chrome://zotero/content/xpcom/utilities_internal.js" line: 172}]

Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer.

If not, can you provide a Debug ID (different from a Report ID) for reproducing this?

shnohh · 2024-12-11T05:01:56+00:00

Thank you for your reply.
An error still occurred, and the report ID is 1375983765.
The Debug ID is D2113022016.

dstillman · 2024-12-11T05:05:38+00:00

That's not a Debug ID for reproducing this. Be sure to follow the linked instructions carefully.

shnohh · 2024-12-11T05:10:31+00:00

Sorry, I got it now. The Debug ID is D1970351875.

dstillman · 2024-12-11T05:13:56+00:00

You have your data directory in Dropbox. It can't be there.

https://www.zotero.org/support/kb/data_directory_in_cloud_storage_folder