Upgrade Storageloading items
report ID：1876804044
My Zotero has been completely unusable for two days. Whenever I switch folders in the "my library" list on the left, a "loading items" error occurs and I can't even delete any items. I have tried reinstalling Zotero, reinstalling plugins, disabling all plugins, and clearing the computer memory, but none of these have worked. Can someone please help me?
Could you contact me via my email? [email address removed]
My Zotero has been completely unusable for two days. Whenever I switch folders in the "my library" list on the left, a "loading items" error occurs and I can't even delete any items. I have tried reinstalling Zotero, reinstalling plugins, disabling all plugins, and clearing the computer memory, but none of these have worked. Can someone please help me?
Could you contact me via my email? [email address removed]
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dstillmanCan you provide a Debug ID for Zotero startup through a few minutes of seeing the loading message (without doing anything else), using the "Restart with Logging Enabled…" option?
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Hannah037Thank you for your reply. I later found out that if I kept insisting on loading the page without restarting Zotero or performing any other operations, it would eventually load completely after a long time, and there were no issues with usage thereafter. However, I must say that my Zotero now has over 10,000 PDFs, and I'm quite concerned that similar issues might arise again in the future.