Zotero saying "File is not supported format" regardless of file type, RIS,XML,Bib

LouBrettell

I have been unsuccesfully trying to import multiple files with no success. Every time i am told it is an unsupported format

adomasven

Does it work in Troubleshooting Mode (Help -> Restart in Troubleshooting Mode)? If not, submit a Report ID after an attempt that failed.