Issue: some images do not appear in Zotero PDF viewer, but they do appear in Firefox
Report ID: 1926296435
Zotero version: 7.0.11 (32-bit)
OS: Windows 10
My issue sounds similar to this one: https://forums.zotero.org/discussion/99746/pdf-images-do-not-display-in-zotero-viewer-but-do-display-in-preview-app
The PDF that causes the problem is here: https://dx.doi.org/10.7302/22867. The image that isn't displayed properly is Figure 5.4 on page 90 (107 of 153).
When I open the PDF in the zotero viewer, the page is blank where the image should be. The issue persists if I toggle between light and dark mode. The image is also missing from the page preview in the "Attachment Info" section of the right pane.
When I open the PDF in Firefox (133.0 64-bit), the image displays correctly.
Zotero version: 7.0.11 (32-bit)
OS: Windows 10
My issue sounds similar to this one: https://forums.zotero.org/discussion/99746/pdf-images-do-not-display-in-zotero-viewer-but-do-display-in-preview-app
The PDF that causes the problem is here: https://dx.doi.org/10.7302/22867. The image that isn't displayed properly is Figure 5.4 on page 90 (107 of 153).
When I open the PDF in the zotero viewer, the page is blank where the image should be. The issue persists if I toggle between light and dark mode. The image is also missing from the page preview in the "Attachment Info" section of the right pane.
When I open the PDF in Firefox (133.0 64-bit), the image displays correctly.
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martynas_bIf the paper contains large scanned pages, the 32-bit version of Zotero might run out of memory to display them. Let us know if the 64-bit version solves the issue.
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borqueUpgrading to 64-bit seems to have fixed the issue. Thank you!