Zotero sync does not raise error in Win 11 computer but does not upload files to the online Webdav

goahead97

Zotero in device A (Win 11 computer) does not give sync error but does not upload a file (folder PCJ2XAX6) to an online Webdav. The file exists in device A.

I carried out steps 1 to 5 in https://www.zotero.org/support/kb/files_not_syncing
The debug id of step 5 is D23996224

I must say that after getting this debug id as indicated above, I added another paper from the Internet in Zotero in device A. Syncing after adding this new paper raises no sync error in device A but Zotero does not upload the corresponding file to the WEBDAV server either. So what I mean is that the problem is not an isolated error with a specific file.

If there is no other solution, should I just delete the content in the Zotero folder in Webdav and resync to try to fix the error?

Thanks for any hint to work it out.

dstillman

(3)(+0000088): HTTP GET https://[…]/dav/zotero/PCJ2XAX6.prop succeeded with 200

(3)(+0000000): <properties version="1"><mtime>1721114703697</mtime><hash>6ae7ded985b1b97128b2788c4ee5e220</hash></properties>

(3)(+0000002): Mod time for 1/PCJ2XAX6 matches remote file -- skipping

The debug output shows the file existing on the WebDAV server.

goahead97

Thanks, I did not realize I was looking in a different Webdav online service. I just checked it is indeed uploaded.