Compact density is NOT compact on Item Type dropdown

rpalmer47

Can you please look at re-enabling normal menu spacing on the menu selection spacing in V7?

Yes, I've tried "smaller" font size, but that makes everything too small to read. I just want to not have double and a half spacing between the objects under a menu. See image.

Having to scroll to see options was unnecessary in V6. Now I can't see all the options at once, no matter how tiny my font is. I know this seems minor, but it's really messing with my workflow, enough that I'm here and asking you to put it back.

https://s3.amazonaws.com/zotero.org/images/forums/u10211737/3sjlrln1ar2pd6k8f2wy.png

dstillman

When posting here, please just report problems and skip the made-up dialogue. No one is arguing with you or claiming it's minor or telling you to deal with it. That spacing isn't intentional (and doesn't happen on macOS, where we do most testing). We'll fix it.

rpalmer47

Just an observation, your reply is awfully spicy and defensive as a reply to someone you've never interacted with before, who was genuinely providing information about the troubleshooting (two hours of it) they've already performed trying to solve it without being a bother to the devs. I don't see any "made up dialogue" -- whatever that means -- nor any accusations that you're arguing with me. Except now, that your reply kinda is arguing over some perceived slight I've now made by explaining my situation and the steps I tried. But whatever, you do you bro. If your goal is to get people to stop asking for help when they're at a dead end, mission accomplished.

dstillman

OK, perhaps I misread you, but your post read to me like you were under the impression that we were going to dismiss what you were reporting and that you needed to convince us. And this is in the context of your one previous comment here, which was inappropriately hostile. That's why I'm encouraging you to tone things down.

rpalmer47

Perhaps we don't have the same dictionary. Having a negative opinion on design is not equivalent to harming someone, and hardly verges on inappropriate. I've never called you a name, or implied violence. I express discontent with superfluous whitespace. It sounds like the problem, ultimately, is that I use windows and linux machines, and your UI isn't consistently validated there. If I'm having a bad user experience, it probably could have been avoided with better production testing. I'm not a free user, so I think my feedback on a product I pay for is worth listening to, even when it's not rainbows and sunshine. If I'm here, I've already tried to fix the problem myself, searched the github issues and forums, and failed.

rpalmer47

Also, why are you imposing opinions about a previous comment into your reply to a polite request in an original, unrelated post? There's nothing even close to rude in my OP above, it's polite and asks you to consider reinstating something that from my perspective was overlooked. The first step in troubleshooting is to ask me if I've tried the solutions available elsewhere, so I provided those, and acknowledged that this does seem like a small thing to me, and updating software to change it is probably annoying for devs. I don't know how much more I could go out of my way to ask nicely, and you get all defensive. This response from you is so outsized, and then you want me to "tone down" something? From what level of polite can I tone it down? Please don't bring whatever conflict you have with other people into this discussion. I don't deserve that.

dstillman

I express discontent with superfluous whitespace.

Please read through Etiquette before posting here again if that's what you think you were doing in the other thread. Expressing a preference or complaint about the design is fine. Using all-caps, calling something "Such a waste of space", and implying that we added a "whole bar" in our major redesign for no reason — when obviously the tab bar exists for a reason — is not the kind of civil, collaborative discussion we're looking to have here.

There's nothing even close to rude in my OP above, it's polite and asks you to consider reinstating something that from my perspective was overlooked.

I read the "NOT" and the "messing with" as annoyed and the "Yes, I've tried" and the "I know it seems minor" as implying that we were going to argue with you. If that wasn't your intention, fine — I apologize. We can move on.

and updating software to change it is probably annoying for devs

Right, but this is part of what I'm asking you not to do. These forums are for reporting bugs and discussing the software, and the implication that we're going to be annoyed by your report is itself annoying. Improving the software is the whole reason we're here. If you find a bug, just report it, stick to the details, and assume we'll take your report seriously.

(I'm also unclear how this could possibly involve "two hours" of troubleshooting? It's a spacing issue in a menu. Just come here and report it and assume we'll fix it.)

rpalmer47

I had no reason to assume what seemed like a design choice was actually a bug which needed reporting.

I agree it would be less annoying if everyone could communicate on a forum in the singular way you prefer, but working in a global community makes that a hard standard to enforce. If I feel like it's right to minimize myself or apologize for asking a stranger to do extra work, especially if I'm the only one who wants it, I will -- because that's who I am. Our work cultures are obviously different.

Nothing about this interaction with you makes me feel like I could report a bug or ask for a feature safely. You are looking for conflict, I'm not. Peace out.

dstillman

Asking you not to write as if people are going to argue with you and to avoid using inflammatory language like “Such a waste of space” is literally the opposite of looking for conflict, but OK.