Android: crash when opening attachments

mjthoraval
Just after updating to Zotero for Android 1.0.0-119, I cannot open the attachments anymore. Zotero freezes and crashes.
I have tried starting the Debug Output Logging before the crash. It still gives me the option to submit it after reopening:
Debug ID: D808113679
I am not sure if it shows any information about the crash?
  • dstillman
    You're getting this for all attachments?

    But you're not getting a Report ID when reopening Zotero after the crash?
  • mjthoraval
    I get this for all attachments and notes when I try to open them.
    No report ID when reopening Zotero after the crash.
  • mjthoraval
    edited 12 days ago
    I am getting a Report ID in the latest version:
    "Your Report ID is 1163994682"
    Zotero for Android 1.0.0-128
  • DimaP
    edited 12 days ago
    The crash message is "Failed to load WebView provider: No WebView installed".
    Your device is Samsung S22 right? Did you ever do anything to the system apps installed on your phone? Maybe removed some of them? Or maybe even installed some custom Android OS?
    The error is interesting because system's WebView is such a basic component that it just has to be present.
    Unless of course the error is caused by something else and this error is just misleading.

    Try searching for "Android System Webiew" app in Google Play store and install it. If it's already installed try to uninstall/disable then install/enable it.
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