Zotero seems to be broken

songb

I've been trying to get zotero to work on docs and word but it just shows a solid red bar every time i try in-text citations and it doesnt let me cite anything. I rebooted it multiple times and tried different browsers. I can't tell if its an account issue or zotero is just broken. please send help!

dstillman

Make sure the citation dialog isn't just appearing behind your other windows. That's the most likely thing here.

If you're sure it's not that, we would want a Debug ID for reproducing this after restarting Zotero.