不能成果保存PDF至ZOTERO中。please help

当我将sciencedirect的文章保存在Zotero中,在文章界面保存pdf,Zotero显示An error occurred while saving this item. Try again, and if the issue persists see Getting Help for more information.尝试重启zotero、浏览器、更新翻译器、重启电脑均不能成果保存PDF至ZOTERO中。please help

重现步骤:

1.启动Zotero。
2.打开数据库选择所需文档,点击 View PDF,点击左上角PDF文稿标识。
3.右上角显示保存的目标文件的提示框。

Zotero提示框下边缘处显示灰色字体“An error occurred while saving this item. Try again, and if the issue persists see Getting Help for more information.”

不能保存的URL是
https://www.sciencedirect.com/science/article/pii/S1043951X23001049
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