Problem between word and ggdoc

I am experiencing an issue where Zotero is not updating the citations in my Google Docs document. I began the document in word, then modified it in google doc, then downloaded it again in word.
I have already changed the citation style in Zotero preferences, but the document does not reflect the updates.
I have tried refreshing the citations through the Zotero toolbar in Google Docs, but the citations remain in the old format.
I have also verified that the Zotero Connector extension is installed and active in my browser, and I have reauthorized it in Google Docs, but the problem persists.

Could you help me troubleshoot this issue or suggest any possible solutions?
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