cannot import PDF files to a single folder (but it works in others)

I just switched computers a few months ago, and have not been able to import pdf files to zotero in a single folder since then although I can import to other folders (which happen to be older ones). What wrong and what can i do to fix it?
  • By folder you mean collection under "My Library" or groups? And if under my Library, you're sure you're not trying to safe to a saved search or "Publications"?
  • its a group library that I'm having trouble with (highlighted in the screenshot below). I dont understand your second question...

    https://s3.amazonaws.com/zotero.org/images/forums/u2563300/q8fuc69v7hdreh5fly7s.png
  • Almost certainly the group doesn't allow file sharing for you (i e. either it's turned off in general or just available for administrators). Contact the group owner if you think that's incorrect. If you are the owner, check the library settings online.
  • I just switched computers a few months ago, and since then I have not been able to import pdf files to zotero in a single collection (under "My Library") although I can import to other collections. What wrong and what can i do to fix it?
  • You said:

    Almost certainly the group doesn't allow file sharing for you (i e. either it's turned off in general or just available for administrators). Contact the group owner if you think that's incorrect. If you are the owner, check the library settings online.

    My response:
    I just checked the library settings online as you suggested and I am the owner and membership is public and open, so i can both view and edit (see below). Do you have any other ideas what the problem could be?


    Owner:meglovejoy
    Registered: 2024-07-11
    Type: Public
    Membership: Open
    Library Access: You can view and edit
  • Open public groups never allow attachments. You would see that option greyed out in the settings
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