一直黑屏，崩溃，无响应，安装了新版本后一段时间不知道就怎么了

shepy

一直黑屏，崩溃，看一段文字，还没看完，就无反应了，滚动也滚动的很卡顿，重启也没用。而且尝试更新版本，也不能更新，显示是最新版本，到底是怎么了？一点也用不了
https://s3.amazonaws.com/zotero.org/images/forums/u11901698/vt0vrs7ddgip8em1lfrl.png

dstillman

Restart in Troubleshooting Mode (Help → "Restart in Troubleshooting Mode…”), which temporarily disables all plugins. If that fixes it, you'll need to identify the plugin that's causing it and then report the problem to the plugin's developer.

(If it works in Troubleshooting Mode but doesn't work in regular mode with all plugins manually disabled, there could also be a compatibility problem with your graphics card, but that's less likely.)

shepy

按照您的提示，我尝试删除了所有插件，如图，但是在正常模式下还是无法运行，在故障排除模式下就可以运行
https://s3.amazonaws.com/zotero.org/images/forums/u11901698/9syspvcl3vxuuzvhu4sn.png
所以是显卡无法兼容吗？该如何解决？谢谢

shepy

https://s3.amazonaws.com/zotero.org/images/forums/u11901698/m4m9dph1yivhxbmqp6s3.png
上图是无响应界面，这个是我删除了所有插件

martynas_b

You can try setting Settings → Advanced → Config Editor → layers.acceleration.disabled value to true, which disables graphical acceleration. However, this may result in lower performance.

shepy

好的，感谢您的回复，已按照您说的方式来设置，现在可以正常使用了，谢谢！