Upgrade StorageError saving new item
Error ID: 493991902
I get the following error message when I try to save a new item using the Zotero icon in the address bar: "Could Not Save Item....check known translator issues." I have updated both Zotero and Firefox and am using the most recent translators. I have restarted Firefox multiple times, restarted my computer, and tried two different computers, and the problem persists. Help asap is appreciated. Thanks!
I get the following error message when I try to save a new item using the Zotero icon in the address bar: "Could Not Save Item....check known translator issues." I have updated both Zotero and Firefox and am using the most recent translators. I have restarted Firefox multiple times, restarted my computer, and tried two different computers, and the problem persists. Help asap is appreciated. Thanks!
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sydnorphynNB: I have discovered that this error only occurs when using EBSCOhost. Other translators work just fine.
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ajlyonPlease provide a sample URL.
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sydnorphynSorry about that. Try this: http://0-search.ebscohost.com.library.pbu.edu/login.aspx?direct=true&db=rfh&AN=ATLA0000870060&site=ehost-live
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