Data sync using Koofr

Hello. My Zotero free storage 300MB is completely used.
https://s3.amazonaws.com/zotero.org/images/forums/u10716961/pfi74orlkzwx0t212olg.png
Thus, I have trouble syncing the pictures I added in my notes. It only appears in the desktop I added and the note appears as a blank page on the other PC as below.
https://s3.amazonaws.com/zotero.org/images/forums/u10716961/0ttftpc8mizodxdnsr4d.png
Even though I made a new Koofr account it does not work with previous works. What will be the best way to sync Zotero notes and datas? Should I make a new account and copy and paste some of the files?

My version is 7.0.9 so I think zotfiles won't work. PLEASE ANY HELP will be nice.
Thanks:)
  • edited November 19, 2024
    No, don't create a new account.

    If you're saying that you switched to WebDAV, it should upload all files to the WebDAV server, including previously created images in notes, as long as both computers are configured the same way.

    If you're having trouble, provide a Debug ID from one computer for creating an image in a note and syncing and from another computer for the first sync after doing that if you can't view the image.

    (This is about file syncing, not data syncing.)

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