Better BibTex breaks Zotero?

aelbrown

I'm running Zotero on Fedora, and I recently installed the Better BibTex plugin. Now, I can't open Zotero anymore. I get this error message:

(Zotero:4135): Gtk-WARNING **: 09:45:56.611: GTK+ module /snap/zotero-snap/98/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded.
GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.
Gtk-Message: 09:45:56.611: Failed to load module "canberra-gtk-module"
Gtk-Message: 09:45:56.611: Failed to load module "pk-gtk-module"

I'm not even sure how to uninstall the plugin, since that would require opening Zotero in the first place. Has anyone else had this issue?

dstillman

Those errors aren't relevant, but for problems with a plugin, you'll need to contact the plugin developer.

You can start Zotero from the command line with -safe-mode to disable all plugins and then disable BBT from Tools → Plugins.

aelbrown

Thanks!

adamsmith

But it also looks like you're using the Snap package version of Zotero which isn't officially supported. I'd try with the official version, run straight from the tarball.