Rendering Issue

leow_hello

I have encountered a problem related to rendering. Zotero could not display the text properly on my monitor screen, yet they are perfectly fine when I use my laptop. Zotero is the only software having this issue. If you have a solution to this, please post it below. Thank you.

btw, I could not upload a screenshot, since everytime I did that, the text instantly turns normal (no idea why) I could take the screenshot to show where are the rendering problems occurring.

https://s3.amazonaws.com/zotero.org/images/forums/u15677991/lsag2432hzmtnxu7qhx8.png

dstillman

Report ID?

Can you take a picture of your monitor and share that?

leow_hello

I solved the problem. I disabled hardware acceleration by setting layers.acceleration.disabled to true (Settings > advanced > config editor)

dstillman

That’s not a good fix, though — that will slow Zotero down. What computer/graphics card/Windows version? And can you provide a Report ID?

leow_hello

Report ID: 184586074
I am using Windows 11 23H2
the graphics card is RTX 4060

dstillman

You should check the NVIDIA control panel to see if you can set app-specific settings. If there's a profile for Firefox, set Zotero to use the same settings.

leow_hello

ok I'll check the control panel

leow_hello

There is the option for app-specific setting, but currently all apps are using the global setting for the graphics card