Zotero is unable to install Zotero.dotm template file

edited 20 days ago
Please delete. I had locked the folder to prevent Adobe Acrobat from installing its own template file …

"Error: “Zotero.dotm” couldn't be removed because you don’t have permission to access it. @[installContainerTemplate:install.m:317]"

The permissions on the Word Startup folder appear to be correct.

https://s3.amazonaws.com/zotero.org/images/forums/u703766/ppomvb3gapn8mmo562jz.png

Report ID 163084844

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