zotero 6 stopped launching in kubuntu 22.04

geoffreymbrown · 2024-10-31T20:24:28+00:00

I had a working version of zotero, but it stopped launching. I've tried reinstalling zontero 6. In some cases a window will open but hang before "decorating it". I wish there were a command line switch to see at what step of the initialization things hang. Any thoughts on diagnosis? I've tried reinstalling with apt and with the deb package, but I never get past a frozen window.

dstillman · 2024-10-31T20:25:27+00:00

1) We can only help with Zotero 7 at this point, and we can only help with the official tarball or zotero-deb.

2) Can you provide a screenshot?

3) https://www.zotero.org/support/debug_output#logging_to_a_terminal_window

geoffreymbrown · 2024-10-31T20:52:08+00:00

zotero 7 has the same issue -- here is a snapshot of the window as opened with a bit more of the launching window showing the text in the opening window (opened with --ZoteroDebugText)
This was from the zotero 7 tarball on your download site

https://s3.amazonaws.com/zotero.org/images/forums/u4693092/csmywlnbq67wmzo3nkiw.png

dstillman · 2024-10-31T20:57:04+00:00

Well, start by disabling all plugins. -safe-mode will probably do that.

geoffreymbrown · 2024-10-31T21:16:11+00:00

That gets this far (which happens to be as far as I got with zotero 6). All very odd since it worked fine for a couple of years.

https://s3.amazonaws.com/zotero.org/images/forums/u4693092/wihtbmeiqbyjukmx7s4s.png