Unable to unzip snapshot

kldyt9454 · 2024-10-30T04:20:22+00:00

I was trying to open the pdf files on my ipad but it showed an error that "Unable to unzip the snapshot".

dstillman · 2024-10-30T04:20:31+00:00

Can you provide a Debug ID for trying to open a file?

kldyt9454 · 2024-10-30T04:33:48+00:00

Hi dstillman, I think the problem was solved after I follow the previous instruction you gave to others. Thanks!