Error Report ID: 1683924525

YiChenCheng · 2024-10-25T02:10:21+00:00

Error Report ID: 1683924525

Zotero 7.0.8 (64-bit) often becomes unresponsive and requires a shutdown.

dstillman · 2024-10-25T02:10:52+00:00

To start, make sure you can reproduce it with all plugins disabled.

YiChenCheng · 2024-10-25T03:59:53+00:00

I have turned off all plugins, yet the situation remains unchanged.

dstillman · 2024-10-25T04:00:48+00:00

Can you reproduce this reliably? What are you doing when it happens?

We haven't received other reports of this, so this is likely to be something specific to your system.

YiChenCheng · 2024-10-26T06:01:10+00:00

Unfortunately, it seems that this issue is specific to my system.

I disabled all plug-ins and just opened note to make highlights, but occasionally the software froze and asked me to restart.

Ultimately, I reverted to Zotero 6. However, I just tried using note for highlighting, and it once again became unresponsive, prompting a restart.
The new Error Report ID is 39344469.

As shown in the image, the problem consistently arises when I open a separate window for note-taking.
https://s3.amazonaws.com/zotero.org/images/forums/u7585581/adp9hh2k748exa4abirc.png