Syncing Duplicate Folders in Group Library

Hi,
I have a group library and came across a peculiar problem: if one of us merges duplicates or clicks "these are NOT duplicates", this decision is not synced for other people.
I'll give an example, in case it isn't clear what I mean: my colleague decides that 2 items are not duplicates. I open my Zotero, and there the 2 items are still listed in the duplicate folder and I would have to designate them as not duplicates again.
Is this something that generally isn't synced or does it just take a really long time (we've given it at least 5 refreshes and 20min)?

Thanks!

PS: We're all working with Zotero 7
  • "these are NOT duplicates" isn't a current feature in Zotero, so I'm not sure what you're referring to there. If you're using some plugin, that wouldn't apply to others without the plugin.
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