Word could not communicate with Zotero

dstillman

This discussion was created from comments split from: Now available: Zotero 7.

ruhiturkmen

I am using Microsoft Office 365. When I click the add citation button in the Word program, the warning ‘Word could not communicate with Zotero.’ appears. How can I fix this problem?

dstillman

(Please start new threads for new issues. I've moved this to a new thread.)

Windows: https://www.zotero.org/support/word_processor_plugin_troubleshooting#error_or_non-responsive_plugin_buttons

Mac: https://www.zotero.org/support/word_processor_plugin_troubleshooting#word_could_not_communicate_with_zotero_please_ensure_that_zotero_is_open_and_try_again