Creator name is too long to sync

This discussion was created from comments split from: title too long.
  • I also have this message.
    I am guessing the article title is too long, which is common with American Heart Association Scientific Statements:
    The creator name “the American Heart Association Council on Clinical…” in one of your items is too long to sync. Shorten the field and sync again.

    However, I abbreviated the title and resynced. The error does not go away. The red exclamation mark is still there. Zotero, can you make a fix for this, please?
  • @KristinSandau: The fix is to shorten the creator name, as the message says. It's not about the title.
  • It actually seemed to be related to very, very lengthy author lists that include names of several Scientific Councils. We actually had to remove those as authors to fix this.
  • Yes, "creator" means author, editor, etc.

    These names are almost always incorrect, so if you saved these items from the web, we'd want to know the URL so we can fix it to not save these.
  • https://doi.org/10.1161/JAHA.122.025859
    https://doi.org/10.1161/CIR.0000000000001233
    And actually, probably about any of dozens of Scientific Statements from the American Heart Association
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