Upgrade StorageZotero Requires PC Reboot (constantly)
Dear Community,
Hello! I am attempting to run the Zotero app on my PC but whenever I try to open the app, my PC tells me that I have to reboot the computer in order to run it. However, I have rebooted my PC several times and the same message keeps showing up so I cannot run the app. I looked over the forums page on the Zotero website and found that someone was having a similar issue, so I attempted to do what they did to fix the problem:
1) go to you Local Zotero folder, should be "C:\Users\[username]\AppData\Local\Zotero" by default
2) here you'll find two files if the installation went alright: [1] zotero.exe, [2] zotero.exe.moz-update
3) if you rename
[1] zotero.exe -> zotero.exe.moz-unknown;
[2] zotero.exe.moz-update -> zotero.exe
4) you can run Zotero with the new 'zotero.exe' file
But it still did not work. I would love any suggestions to get this to work as soon as possible. Thank you so much!
Hello! I am attempting to run the Zotero app on my PC but whenever I try to open the app, my PC tells me that I have to reboot the computer in order to run it. However, I have rebooted my PC several times and the same message keeps showing up so I cannot run the app. I looked over the forums page on the Zotero website and found that someone was having a similar issue, so I attempted to do what they did to fix the problem:
1) go to you Local Zotero folder, should be "C:\Users\[username]\AppData\Local\Zotero" by default
2) here you'll find two files if the installation went alright: [1] zotero.exe, [2] zotero.exe.moz-update
3) if you rename
[1] zotero.exe -> zotero.exe.moz-unknown;
[2] zotero.exe.moz-update -> zotero.exe
4) you can run Zotero with the new 'zotero.exe' file
But it still did not work. I would love any suggestions to get this to work as soon as possible. Thank you so much!
-
dstillmanWe're working to fix the causes of this (often related to installing Zotero initially without administrator privileges), but if you have a C:\Users\[username]\AppData\Local\Zotero folder, just delete it completely and then reinstall Zotero. (Don't delete any other folders without checking with us.)