there is an error with file syncing

I changed the storage location of the file and the file won't open, and there is a pop-up window that says there is an error with file syncing
ID:306373177
https://s3.amazonaws.com/zotero.org/images/forums/u13142332/gw8mgtwmk4zr7uyux5nk.png
  • S3 returned 0 for 1/2EEY68AL -- retrying download
    Something on your computer or network is blocking downloads from the Amazon cloud.
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