I have updated the Zotero 6.x version to 7.0.7. However, now it does not open it and show an error.

rkthulasi
Today, I updated the Zotero 6.x version to 7.0.7. However, the installed update is an x32 version. It shows to install the 64x version. After I installed the x64 version, Zotero became unavailable to open. Still, after so many reboots, it shows, "Your computer must be restarted to complete a previous update of Zotero. Do you want to reboot now?" I could not even uninstall Zotero because I got the same error.

My Computer is Lenovo P1 with Windows 11 Pro, 23H2 version, Intel Core i7-8750H


https://s3.amazonaws.com/zotero.org/images/forums/u10781171/69zyuws9ig5s7x301u3e.png

https://s3.amazonaws.com/zotero.org/images/forums/u10781171/huare8likprvg57xxfd8.png
  • dstillman
    Is this a non-administrator Windows account?

    If you right-click on that shortcut and show the file location, what's the path?
Sign In or Register to comment.