[report id:480223996] PDF attachement can't be downloaded

wong_tseng
Installed newest verson of zotero for arms (Zotero-7.0.7_arm64_setup.exe) on windows11. All the entries can be successfully fetched, but the pdf downloading is failed. The PDF files do exist on the zotero server, when i login thru the web i can open or download them using the browser.
  • dstillman
    S3 returned 0 for 1/3IS4MNKE -- retrying download
    Something on your computer or network is blocking downloads from the Amazon cloud.
  • wong_tseng
    Interesting，i copy the s3 link from the zotero log which can be opened as a pdf using a web browser. But the downloading inside zotero still fails.
  • dstillman
    edited October 8, 2024
    That could mean there's some difference between how your browser and Zotero are connecting (e.g., one using a VPN and the other not), but this is a problem with your internet connection and isn't something we can help with.

    For general guidance on connection problems in Zotero, see Connection Error.
  • wong_tseng
    It works. thanks
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